Optimising Care: Case Management in an Evolving Landscape

Recruiting and retaining support and care for case-managed clients has become ever more challenging in the past few years. This mirrors the wider national picture and it is clear that the assistance of case managers, additional resources on top of statutory provision and opportunities to be creative within some packages do not solve all of these problems. A large number of BABICM members contributed detailed information on their experiences of the care crisis in 2022 and 2023, giving a rounded view of how the mounting crisis is impacting. This has been shared in a range of articles and webinars and written up for academic publication.

Clients and families across the UK are feeling the impact, costs to manage the issues and plug gaps are rising. The negative welfare, health, rehabilitation, social and economic consequences can be hard to precisely define but case managers, deputies and those involved in personal injury litigation are increasingly aware of the need to respond to the problems and improve this fundamental contributor to a well lived life of quality and meaning.

This event will draw specifically on case management experiences of the 'care crisis' by:

• looking through the lens of case-managed cases to share best practice,
• considering possible approaches and creative ideas
• offering informative and supportive feedback from across the case management network
• acknowledge the challenges for those handling the practical impact
• Using care crisis research evidence to support recommendations, actions and practice
• help to define the issue from the medico-legal perspective.

We are delighted to present our range of expert speakers their perspectives on keeping clients' care and support packages 'afloat' in this challenging environment. Our programme of esteemed speakers represents care providers, expert witnesses, case managers and Counsel as well as a national care body to look at how the challenges are being met across the UK as we continue to ride out the storm.

BABICM Competencies covered:

This day will be relevant to all BABICM competencies, particularly:

2: Strategy

3: Coordination and Management

4: Monitoring

5: Duty of Care